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Understand Your Rights and Our Policies

This page covers the legal terms that apply when you use tayagm, including how your account data is handled, what conditions govern access, and where to reach us when you have a policy question.

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Browse the Terms That Apply to Your Account

tayagm Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

When you open a tayagm account, you agree to the terms and conditions posted on this site at the time of registration. These terms cover how your account is created, how deposits and withdrawals are processed through GCash, Maya, and InstaPay, and what conduct is expected

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during play. Jurisdiction and eligibility determine which terms apply to you — access is available only where local law permits. We may update these terms; continued use of the platform after an update means you accept the revised version. For any material change, we will notify
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you through your registered account. If you disagree with any updated terms, close your account and stop using the platform before the change takes effect. All payment activity — including GCash deposits, Maya withdrawals, and InstaPay transfers — is subject to the transaction conditions in the
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full terms document. We do not apply retroactive changes to funds already in your account wallet. Contact our support team if you have questions about how a specific term applies to your situation.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Our security and data practices are built around the way Filipino players actually use the platform — mostly on mobile, logging in through a GCash-linked account or via InstaPay-connected wallets. Every section below reflects a real operational practice, not a generic policy label.

Data We Collect and Why We collect registration details, payment method identifiers for GCash, Maya and InstaPay, and session activity. This data is used to verify your identity, process withdrawals and detect unusual account activity.

Cookie Use on tayagm Cookies keep your session active as you move between the lobby, live tables and your account wallet. You can manage cookie preferences through your browser settings, though disabling them may affect how the platform loads on mobile.

Data Retention and Deletion Account and transaction records are kept for the period required by applicable law. If you close your account, contact support to request data deletion. We confirm the outcome in writing through your registered contact details.

Account Security Practices Your account is protected by OTP verification at login and at the point of any withdrawal request. Never share your OTP with anyone, including messages claiming to come from tayagm support.

POLICY CONTACT

Reach Us for Any Legal or Policy Query

If a clause in our terms is unclear, or you want to request changes to your personal data, our support team handles policy questions the same way they handle account and payment queries — directly, without routing you through a third party. Use any of the channels below to get a response.

Live Chat Open the chat icon from any page on tayagm. Our team handles legal, privacy and account policy questions through the same live chat used for GCash and Maya deposit queries.

Email Support Send your policy request or data query to our official support email. Include your registered account details so we can locate your record and respond with the correct policy context.

Account Help Centre Log into your account wallet, go to the Help section, and submit a ticket tagged as a legal or privacy matter. Responses address the specific clause or data item you raise.

Your Policy Questions, Directly Answered

These are the questions we actually get from people reviewing our terms — about eligibility, data rights, account closure and what happens to your GCash or Maya wallet details when you stop using the platform.

These terms apply to any person who opens an account on tayagm. Access is available where local law permits and is limited to eligible players. If you are unsure whether you qualify, check the eligibility section in the full terms document or contact support.

Yes. Submit a data access request through live chat or the account Help Centre, referencing your registered email. We locate your record and respond with the relevant personal data we hold, in line with applicable data protection rules.

Payment identifiers, including your linked GCash or Maya account references, are retained for the period required by law and our internal fraud-prevention obligations. After account closure, request deletion through support and we will confirm the outcome in writing.

We notify you through your registered account when material changes occur. Continued use after the change takes effect means you accept the updated terms. If you disagree, close your account before the effective date and withdraw any remaining wallet balance.

Access to tayagm depends on local law and individual eligibility. We do not accept accounts from people in jurisdictions where online casino activity is prohibited. Eligibility is confirmed during account verification, not at the point of first deposit.

Use the support email or the account Help Centre to flag a data concern. Tag your ticket as a privacy matter and include your registered account details. We investigate and respond through the same contact channel you used to raise the issue.

Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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Understand Your Rights and Our Policies

Data Handling, Cookies and Account Security

Reach Us for Any Legal or Policy Query

Your Policy Questions, Directly Answered

01 Who do these legal terms apply to?

02 Can I request a copy of the data tayagm holds about me?

03 How long does tayagm keep my payment details?

04 What happens to my account if the terms change?

05 Are there restrictions on who can open an account?

06 How do I report a concern about how my data is being used?

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