Reference

How tayagm Handles Your Personal Information

This Privacy Policy covers what personal data tayagm collects when you open an account, make a deposit via GCash, Maya, or InstaPay, and use our platform — and exactly how we keep that data secure.

Account data protectionGCash, Maya, InstaPay transaction privacyCookie and device data disclosureYour right to access or delete dataDirect contact for privacy requests
tayagm How tayagm Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply specific security and data management practices to every account on our platform. From the moment you link your GCash or Maya wallet to the point where you request a withdrawal via InstaPay, each step involves encrypted data transfer and access controls that limit who inside our team can view your records. Below are the four areas where we put this into practice.

Encrypted Transactions

All payment data — including GCash, Maya, and InstaPay references — passes through SSL-encrypted channels. Your wallet details are never stored in plain text on our servers.

Cookie Disclosure

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time.

Data Retention Policy

Your personal data is kept for as long as your account is active. After account closure, we retain records only for the period required under applicable Philippine law.

Access and Correction Rights

You have the right to view the personal data we hold, request corrections, or ask for deletion. Submit your request through live chat or email and we will respond within a reasonable period.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

Have a question about how your data is handled, or want to submit a request to access or remove your personal information? Our support team can walk you through the process. Reach us through any of the channels below — your privacy request will be logged and handled by a real person, not an automated queue.

Live Chat Start a live chat session from your account dashboard. Privacy requests submitted here are logged with a reference number for tracking.
Email Support Send your privacy request to our support email found in your account settings. Include your registered name and the nature of your request.
Account Help Page Visit the Help section inside your account to find the privacy request form. You can use this to request data access, correction, or deletion.

Your Privacy Policy Questions

These are the questions we hear most often about how we handle personal data on tayagm. If you do not find the answer you need here, contact us directly through your account's Help section.

We collect your name, email address, contact number, and identity documents used for account verification. Payment references from GCash, Maya, or InstaPay are also logged per transaction.

Your wallet data is shared only with the payment processor handling your deposit or withdrawal. We do not sell your financial details to advertisers or unrelated third parties.

Submit a data access request through live chat or the email address listed in your account settings. Include your registered name so we can locate your records promptly.

Yes. You can request deletion through our support channels. We will remove your data except where retention is required under applicable law or for fraud-prevention purposes.

We use session cookies for login continuity and analytics cookies to improve page performance. You can manage or disable cookies through your browser settings without affecting your account login.

After account closure, we retain your records for the period required under applicable Philippine law. Once that period expires, your personal data is securely removed from our active systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.